Benchmarking   Comparisons to your peer group, and to other companies, create the targets and the motivation!	Situation: A company wanted to benchmark its business processes, but saw that providers they had researched were expensive, inexperienced in many of the particular functions, and really positioning their benchmarks as an introductory service to get more involved, and higher-priced, consulting engagements. The company's needs were for relevant, accurate and impartial benchmark information to assist in a business transformation project initiative in finance. Action: The AnalyticResults team modified a number of benchmarks already available from a consortium called DecisionGauge, as well as benchmarks from ePayMetrics. In just 7 business days, the company had all the data it needed, with a confidence interval of over .97 -- that is -- the data was over 97% reliable and accurate to their situation. Result: The larger business redesign project moved quickly ahead, and got back on schedule. The costs for the benchmarks were less than $20,000.00 for a complete set of business process comparisons & metrics, and on a per process basis (e.g., treasury, cash management, accounts receivable, billing, collections, etc) the costs were under $1,500.00 per each process. The redesign team, led by the company's own staff, saved over $1.25million of costs in the financial process, and reduced the closing and forecasting cycles by 22%.
Business Process Improvement   Creating efficiency & effectiveness is management's top priority	Situation: A manager was recently given added responsibilities, and knew upon the acceptance of those responsibilities, that there were a number of changes needed to the department's people, processes and technology -- in order for that department to thrive, and for this new manager to continue to succeed. The development & execution of a fact-based plan, that would transform the organization in both a rational and orderly-paced manner, was immediately needed.  Action: AnalyticResults was asked to work with the organization for a six week period, documenting both the current state situation as well as formulating opportunities and business cases for specific improvements. The unique approach, including transferring skills and knowledge to those in the company, was to work with managers and key members of the department in a collaborative fashion. Using AnalyticResults' proven sequence of steps to detail the new reporting structures, the right use of technology, and the refinement of business processes, the team created a vision of a high performing organization, and the way to quickly achieve that goal. From there, the team's implementation of design work would ensure complete success.  Result: The approach saved the department almost $1MM in expenses right from inception, but perhaps more important, the department's performance indicators dramatically improved, and the area was seen as a model of improvement for the rest of the company. The fees for service were less than those of a single manager's annual salary, and the initial transformation process was completed within the six week target. Within 18 months, the organization moved from the lower 70% of companies to the top 25% of companies!
Risk Identification & Exposure Reduction Make sure nothing is left to chance!	Situation: A company and financial organization, as business partners, identified a number of risk exposures in both corporate liquidity and payments system applications. Their common risk profile also included risk exposures in their compliance with recent Patriot Act regulations, inviting enforcement action by the Federal Government. Action: The AnalyticResults team defined both the current state processes and designed new, detailed processes and metrics, based upon benchmarks available from a consortium called DecisionGauge, as well as from ePayMetrics. Over a 30 day risk remediation plan, the company and the financial organization secured their processes, insured and measured compliance, and gained total Board of Directors support. The financial institution was featured in a recent media report on its leadership in risk management. Result: The company's risk exposure was reduced 98.7%, to an easily insurable aggregate substantially less than $1MM. The cost of the engagement was substantially less than six figures, and completed over a two month total time span. The financial organization is now using a risk benchmark method with all its middle and large corporate clients and prospects, differentiating itself from its competition.
Organization Improvement   There are proven methods that enable everyone to effectively work together!	Situation: A merger, product changes, and a high staff turnover rate combined to create a climate of distrust and poor motivation, with leadership both hard-pressed to articulate a vision, and hesitant about acting to be part of the solution. Action: The AnalyticResults team brought an organization diagnostic approach, and benchmarked the situation to provide a baseline, and provided a statistical & best-practice oriented future vision plans -- doing so within 7 business days. After the plan's refinement and adoption by the leadership team, AnalyticResults managed the department's offsite meeting: rebuilding trust, creating renewed teamwork, and motivating the larger team move to adopt the plan. Result: Turnover is now below 3%, staff job satisfaction levels have increased 220%, and the organization moved from having just 3, to now having 13, of the best practice attributes. The costs: less than 1/2 of one staffer's annual salary, and the changes implemented within six weeks, start to finish! The company has also seen its productivity indicators improve, and staff have contributed new revenue-enhancement products and services, using the self-improvement business process methods, gained during its transformation.

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